14700 Jefferson Davis Hwy Woodbridge, Virginia 22191Tel: 703-497-0900

How CertifedProtects You

When you purchase an Acura Certified Pre-Owned vehicle,
you can expect the same uncompromising standards of
a brand-new Acura.

All vehicles are under six years old with less than 80,000 miles and have a 12-month/12,000-mile Certified Limited Warranty.

Each vehicle must also pass a 150-point vehicle inspection and is covered by an extensive Roadside Assistance program.

 

Extended Warranty

The optional Acura Care Certified Additional Coverage provides the highest level of customer protection available. Owners should inquire about additional coverage at the time of purchase or lease of the Certified Pre-Owned Vehicle.

Eligible Vehicles

All Acura Certified Pre-Owned Vehicles

Highlights Include:

  • One program extends the non-powertrain equipment coverage for a total of 7 years, 100,000 miles from the date the vehicle was sold as new – the same as the powertrain coverage. Or you can increase your confidence interval further and extend both powertrain and non-powertrain coverage for a total of 8 years, 100,000 miles or even 8 years, 120,000 miles. See dealer for details.
  • Extends the same coverage provided in the Acura 12-month/12,000-mile limited warranty.
  • Acura Care Certified Additional Coverage is transferable.
  • Acura Care Certified Additional Coverage can ONLY be purchased from the dealership at the time the Acura Certified Pre-Owned Vehicle is purchased or leased.

Acura Customer Care Benefits after 12-month/12,000-mile limited warranty period (see Program Benefits).

 

 

 

Certification Process THE ACURA DEALERSHIP TECHNICIANS GIVE IT THE ONCE OVER 150 TIMES.

Every vehicle must pass stringent measures before it can become a Certified Pre-Owned Acura. Only well-maintained, late-model Acura vehicles are considered, and each one must pass a comprehensive 150-point inspection and a Vehicle History Report review. Virtually every mechanical system-from the engine to the door locks-is checked and serviced to meet precise specifications, and a thorough appearance inspection scrutinizes fit and finish-inside and out-to ensure that every vehicle upholds the luxury and sophistication of the Acura name. The Acura Dealership technicians also inspect all placements of the Vehicle Identification Number to ensure that the VIN plates match. In addition, the VIN is researched for open service campaigns.

Click on the image for a visual demonstration of the 150-point vehicle certification process. Or take a quick look at the same list that is used on the vehicles themselves.

View the complete 150-point vehicle certification checklist.

A Complete Vehicle Dossier in Every Glove Box

Each Certified Pre-Owned vehicle comes with a full set of required manuals and documentation. Our inspection checklist ensures each manual is placed in the glove box or provided at delivery.

  • Owner's Manual
  • New Car Warranty Manual
  • Certified Warranty booklet
  • CARFAX Vehicle History Report (full history / title check report)
  • Copy of 150-point inspection checklist (once completed)
  • Radio security code
  • Navigation code (if applicable)
  • Maintenance Journal (2003 and newer models)

 

Warranty Coverage

COVERAGE THAT BRINGS CONFIDENCE

  • A limited warranty and three-day exchange policy (where applicable) provide unparalleled peace of mind with any Acura Certified Pre-Owned Vehicle purchase. Every buyer receives a 12-month / 12,000-mile Limited Warranty plus a 7-year / 100,000-mile Powertrain Limited Warranty, and coverage is honored nationwide at all Acura dealers.

    View the Acura Certified Warranty for additional details.

    Warranty Coverage

    • Acura will repair or replace any covered part that is defective in material or workmanship under normal use.
    • All repairs or replacements under this warranty will be made free of charge with no deductible.
    • The repaired or replaced parts are covered until the Acura Certified Pre-Owned Limited Warranty expires.
    • See your dealer for full program details.

    Start of Coverage

    • 12-month / 12,000-Mile Limited Warranty extends the new car non-powertrain coverage by 12-month / 12,000 miles (whichever comes first) and starts after new car warranty expires.
    • The 7-year / 100,000 mile Powertrain Limited Warranty starts from original date of new car warranty registration.

    ADDITIONAL WARRANTY BENEFITS

    (During the 12 month/12,000 mile limited warranty period)

    • 24-hour toll-free Roadside Assistance (valid in U.S. and Canada)
    • 24-hour emergency towing services
    • Computerized trip routing map services
    • Emergency fuel delivery
    • Emergency lock-out service
    • 24-hour Acura dealer locator
    • Trip-Interruption Benefits
    • Acura Concierge service (hotel referrals, trip planning, urgent message relay, etc.)

Concierge Services SERVICES TO MAKE YOUR LIFE MORE MANAGEABLE.

Acura Concierge Service provides a package of useful services for your security and convenience during the 12-month/12,000-mile limited warranty period.
Call 1-800-594-8500 for all services below:

URGENT MESSAGE RELAY
In case of an emergency, we will communicate up to three urgent messages on your behalf.
EMERGENCY AIRLINE TICKETING ASSISTANCE
If your Acura is disabled, we will assist you in determining available flights and specific airfares, as well as arranging in the delivery of airline tickets.
SPECIAL EMERGENCY SERVICE
We can notify police of an emergency, assist in making travel arrangements that require special accommodations, or arrange for the delivery of emergency cash from Western Union® (subject to your personal credit).
24-HOUR WEATHER INFORMATION
This information is available at any time should you need to find out about weather conditions anywhere in the United States.
INSURANCE CLAIMS ASSISTANCE
In the event of an accident, we can contact an insurance claims adjuster to aid in expediting your claim.
AUTO GLASS REPLACEMENT REFERRAL
If you need emergency replacement of auto glass, we will direct you to a nearby authorized replacement facility or arrange for on-site installation.
SHIPMENT OF PERSONAL REPLACEMENT ITEMS
Acura Concierge Service can arrange for the emergency shipment of personal items, such as medications, eyeglasses or a passport.